Mar 30, 2023
Welcome back to BizQuik! On today’s episode, Julie discusses exactly what it says on the tin, wrapping up an informative month focusing on data, while sprinkling in some good ol’ fashion mathematics.
Themes: Cashflow. CAC. Conversion rates. Customer Lifetime Value. Customer satisfaction.
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Mar 28, 2023
Welcome back to BizQuik! Metrics, metrics, metrics! This week Julie skillfully defines what metrics are, why metrics are important, how to track metrics, the types of metrics to track, and how to use the metrics you track in driving the growth of your business.
Themes: Collecting data. Analyzing data....
Mar 23, 2023
Welcome back to BizQuik! It’s March and Julie is still talking about data. In this week’s episode, she makes the crystal clear the difference between Top Line Revenue and Bottom Line Revenue. And how the metrics for both are important indicators of your business’ financial health. She also explores the various...
Mar 21, 2023
Welcome back to BizQuik! Today Julie goes into detail about the various key metrics you should use when tracking the financial health and performance of your businesses, such as: gross profit margin, operating profit margin, cash flow, customer acquisition cost, and churn rate. And how following said metrics can help...
Mar 16, 2023
Welcome back to BizQuik! We’re still talking about data, and in this week’s episode, Julie discusses customer service metrics; why you need to be tracking them, how to track them, and what you can do to improve their assessments. Customer Service Metrics help build strong retention through feedback by...